Why Customer-first Companies Must Be Connected Companies
Customer expectations have evolved, and without connected data and advanced insights and records,...
Our news and views from the world of Data, CRM, AI & Analytics
Customer expectations have evolved, and without connected data and advanced insights and records,...
The process of unifying data has been proven to enhance the customer experience. Customers...
Take a look as Unify Data Consultancy reviews ways that CRM deployments can cause damage without...
Unify Data Consultancy explores how Web 3.0 and Blockchain will improve traveller experiences in...
After attending two conferences, similar challenges surface between these industries. I recently...
Our team attended Salesforce Live event, London on Thursday 30th November to catch up with...
Artificial intelligence (AI) is the ability of machines to learn and make decisions based on data...
Digital transformation touches every aspect of your business. Companies such as Intrepid Travel...
10 challenges you need to overcome to ensure your transformation is successful
Customer Experience Analytics Arm Call Centres with Data for Converting More Bookings
If your data architecture is challenging and you have concerns about how and where your data is then Unify’s data strategy consulting will help you. We help businesses drive smart decisions, turning your data into insights. We will review your online and offline data sources, to connect your systems to the right data at every touchpoint. Unify’s data consolidation strategy is key to creating personalised customer experiences that build loyal customers and promote customer retention (CRM).
At Unify our consulting teams use CRM accelerators to fast-track CRM systems implementation and integration to automate your business processes to build a single customer view. We work with travel, manufacturing and financial companies who want to improve their customer experience using their existing CRM. Unify provides CRM consulting, salesforce consulting and Microsoft Dynamics consulting to help you build a customer-centric business and to deliver a great customer experience.
Our team of Data, AI & CRM Consulting experts will assess your data strategy and help you connect your systems to build a 360 customer view. And we will help you organise your data to give your marketing teams what they need too.