by Unify Data and Analytics | Jan 7, 2024 | Digital Transformation
Customer expectations have evolved, and without connected data and advanced insights and records, you risk falling short of your competition. A company that strategically wants to put its customer at the heart of its business needs to think about the customer first,...
by Unify Data and Analytics | Jan 7, 2024 | Data Unification
The process of unifying data has been proven to enhance the customer experience. Customers increasingly expect instant, real-time responses to their questions and self-service options available on their chosen communication method and from any device. Connected...
by Unify Data and Analytics | Jan 4, 2024 | CRM
Take a look as Unify Data Consultancy reviews ways that CRM deployments can cause damage without the proper structure established. Why do nearly 65% of all CRM implementations fail? Lacking a CRM strategy Unorganised objectives Scope creep—staying focused on early...
by Unify Data and Analytics | Jan 4, 2024 | CRM
Unify Data Consultancy explores how Web 3.0 and Blockchain will improve traveller experiences in 2023. You’ve no doubt read about 2022’s cryptocurrency markets in turmoil, and so it’s easy to question the long-term value of many blockchain and Web 3.0 projects....
by Unify Data and Analytics | Jan 4, 2024 | CRM, Digital Transformation
After attending two conferences, similar challenges surface between these industries. I recently attended the World Travel Market (WTM) in London and then, a week later, the Manufacturing Week in Liverpool. It was very interesting to see how these two market sectors...
