by Unify Data and Analytics | Oct 7, 2024 | Uncategorized
Companies collect vast amounts of customer data daily, however, without a unified strategy to manage this data, businesses often find themselves dealing with siloed information. Therefore, critical customer insights are scattered across departments, systems, and...
by Unify Data and Analytics | Sep 29, 2024 | Salesforce
Efficient customer support is the backbone of any successful business. Delays in handling customer issues not only damage your reputation but can also lead to a loss of loyalty. With the Salesforce Service Cloud Quick Start, businesses can streamline their entire...
by Unify Data and Analytics | Sep 8, 2024 | CRM, Salesforce
The main purpose behind conducting a Salesforce Health Check Assessment is identifying inefficiencies in your Salesforce Org and getting actionable recommendations on how to eliminate them, but how would this benefit your organisation? Optimising System...
by Unify Data and Analytics | Sep 8, 2024 | CRM, Salesforce
Salesforce is a powerful tool for managing customer relationships. However, like any other complex system, it requires maintenance to make sure it’s performing optimally. Just like a regular medical checkup, a Salesforce Org Health-check Assessment is a comprehensive...
by Unify Data and Analytics | Jul 31, 2024 | Artificial Intelligence (AI), CRM
8% of guests feel that AI improves their hotel booking and stay experiences, but why is that? In early stages, the main purpose behind employing artificial intelligence in hotels was the automation of repetitive tasks, as well as basic data analysis. However, rapid...
