by Unify Data and Analytics | Feb 4, 2024 | Uncategorized
Embracing the AI Revolution in Customer Service In an era where technological advancements are not just innovations but necessities, the integration of Artificial Intelligence (AI) in Customer Service is no longer a futuristic concept but a concrete reality. This...
by Unify Data and Analytics | Jan 7, 2024 | CRM
Understanding the value of Salesforce and the digital transformation potential with Unify CRM Consultancy’s CRM overview and pricing summary. Many companies face challenges in meeting evolving expectations due to various factors, including disconnected departments,...
by Unify Data and Analytics | Jan 7, 2024 | Data Unification
Holistically training all new hires on data quality protocols ensures data integrity and positive customer experiences resulting in savvy data-driven decisions. There are countless claims about how data has become one of the most prized resources in any...
by Unify Data and Analytics | Jan 7, 2024 | Digital Transformation
Customer expectations have evolved, and without connected data and advanced insights and records, you risk falling short of your competition. A company that strategically wants to put its customer at the heart of its business needs to think about the customer first,...
by Unify Data and Analytics | Jan 7, 2024 | Data Unification
The process of unifying data has been proven to enhance the customer experience. Customers increasingly expect instant, real-time responses to their questions and self-service options available on their chosen communication method and from any device. Connected...