by Unify Data and Analytics | Feb 23, 2024 | CRM, Digital Transformation, Salesforce
89% of IT leaders cite security as a top priority because organisations of all sizes are under immense pressure to protect sensitive information, not only to comply with evolving regulations but also to maintain customer trust and safeguard their reputation. Whether...
by Unify Data and Analytics | Feb 21, 2024 | CRM, Digital Transformation
Did you know that only 40% of businesses achieve a CRM adoption rate of 90% or higher? This startling statistic serves as a wake-up call to organisations worldwide, highlighting a significant gap between the deployment of CRM systems and their effective utilisation...
by Unify Data and Analytics | Feb 4, 2024 | Uncategorized
Embracing the AI Revolution in Customer Service In an era where technological advancements are not just innovations but necessities, the integration of Artificial Intelligence (AI) in Customer Service is no longer a futuristic concept but a concrete reality. This...
by Unify Data and Analytics | Feb 4, 2024 | Uncategorized
Embracing the Data-Driven Era in Marketing In the modern business landscape, the role of Data & Analysis has become a fundamental aspect in shaping strategic marketing decisions. This transition to a data-driven approach, supported by AI and predictive analytics,...
by Unify Data and Analytics | Jan 7, 2024 | Data Unification
In today’s hyper-connected, data-driven world, businesses are constantly inundated with a deluge of information. From customer interactions to sales transactions, marketing campaigns, and social media engagements, the sheer volume of data can be overwhelming....
