by Unify Data and Analytics | Jan 4, 2024 | CRM
Unify Data Consultancy explores how Web 3.0 and Blockchain will improve traveller experiences in 2023. You’ve no doubt read about 2022’s cryptocurrency markets in turmoil, and so it’s easy to question the long-term value of many blockchain and Web 3.0 projects....
by Unify Data and Analytics | Jan 4, 2024 | CRM, Digital Transformation
After attending two conferences, similar challenges surface between these industries. I recently attended the World Travel Market (WTM) in London and then, a week later, the Manufacturing Week in Liverpool. It was very interesting to see how these two market sectors...
by Unify Data and Analytics | Jan 4, 2024 | Data Unification
Reinventing how companies use data to drive more intelligent business decisions whilst creating better customer experiences. This article discusses how companies of all sizes can make better use of their data and realise the value that is locked within it. The...
by Unify Data and Analytics | Jan 4, 2024 | Digital Transformation
10 challenges you need to overcome to ensure your transformation is successful Digital Transformation is often seen by business leaders as a potential high cost and risk. And with a study from Boston Consulting Group suggesting that nearly 70% of digital...
by Unify Data and Analytics | Jan 3, 2024 | Customer Service
Customer Experience Analytics Arm Call Centres with Data for Converting More Bookings Call centres are valuable in aiding conversions, especially in service industries and travel. Due to COVID and a high number of cancellations, especially for travel companies,...